A comprehensive community engagement programme was carried out to ensure local residents were well informed and had meaningful opportunities to comment on the emerging proposals. More than 2,000 households received a door‑drop leaflet introducing the project and inviting feedback. A dedicated, site‑specific Facebook page and a project microsite were created to provide updates, with the microsite including a “share your views” function. This allowed residents to submit comments directly, ensuring community views were gathered, reviewed and considered throughout the design process.
In addition to the digital tools, the team held direct conversations with residents, community groups and elected members. This combination of online engagement and in‑person dialogue helped build a clear understanding of local priorities and influenced the evolution of the proposals in a transparent and responsive way.